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Refunds

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General Information:

It is the intent of CUSD Clovis Adult Education to have a fair and equitable refund policy for the refund of registration fees in the event that the class is cancelled or the student does not plan to attend. 

Career Technical Education Refund Policy

 Clovis Adult Education Refund Policy – Career Technical Education

It is the intent of CUSD Clovis Adult Education (CAE) to have a fair and equitable refund policy for the refund of registration fees in the event that the class and/or program is cancelled or the student does not plan to attend.  Refunds, when due, are made within 45 days.  The following procedures have been established as part of this policy:

Refund for classes or programs cancelled by CAE: If fees are collected in advance of the start date of the class and/or program, 100 percent of the fees collected will be refunded within 45 days of the planned start date of the class or program cancelled.  No written notice by student is required

Refund for student who withdraws before the first day of class: If fees are collected in advance of the start date of the class and/or program, and the student withdraws prior to the first day of class, the student will receive a full refund less a processing fee of $25.00 per class.  The Refund form is generated by the department staff which includes verification of payment.

Refund for student enrolled prior to visiting the institution: Students who have not visited the Clovis Adult Education campus prior to enrollment will have the opportunity to withdraw, without penalty, within three days following attendance at the regularly scheduled orientation or following a tour of the facility and inspection of equipment.

Refund for student who withdraws after class commences: If fees have been collected, and the student withdraws on or before the second day of class, the student will receive a full refund, less a processing fee of $25 per class.

Refund for student whose circumstances fall outside of the above information:  If the student feels that they should receive a refund, although their circumstances fall outside of the refund requirements, the student must submit a signed appeal letter to the CAE Principal.  The student will receive a determination notice from the CAE Principal within fourteen days of receipt of the appeal letter.

Community Education Refund Policy

  1. Refund for classes cancelled by CAE: If fees are collected in advance of the start date of a class or program, 100 percent of the fees collected will be refunded within 45 days of the planned start date of the cancelled class. No written notice by student is required.
  2. Refunds for students who withdraw before the first day of class: If fees are collected in advance of the start date of the program, and the student withdraws prior to the first day of class, the student will receive a full refund less a processing fee of $25.00, per class, upon approval by the Director of Community Education. No written notice by student is required.
  3. Refund for students who withdraw after class commences: There will be no refunds after the class begins.
  4. Please note, certain classes are non-refundable as stated in the Clovis Adult Education catalog.
  5. Refunds for students whose circumstances fall outside of the above information: If the student feels that they should receive a refund, the student must submit a signed appeal letter, along with payment verification, to the Director of Adult Education for review. The student will receive a determination notice from the Director of Adult Education within 14 calendar days.

ALL REFUNDS WILL BE PROCESSED WITHIN 45 DAYS WITH PROOF OF PAYMENT

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